System Monitoring and Warranty Support
If you think your system may be underperforming and you’d like a System Health Check; or you need warranty support with a system we’ve installed, we can help.
Solar System Monitoring
The Energy Experts can remotely monitor your system to ensure it’s working exactly as expected. Clients can also choose to pay a small fee each month to confirm the system is operating optimally. Depending on the system you install, we can check the performance of each and every panel remotely.
For example, we check the SolarEdge monitoring portal weekly. There are sometimes issues, mostly trivial, but on occasion more serious. As part of our service, we alert our customers if there is an issue, and can often rectify it remotely.
Solar Warranty Support
If for any reason you have an issue with any part of your solar system, we will take care of any warranty claim on your behalf. When we install your solar system, we register it to activate your warranty, so we already have access to all of the information we need, taking away any hassle for you.