Testimonials for The Energy Experts
Testimonials for The Energy Experts
Our most recent summer bill was $800 less than the same time last year …
Great advice, help and on-time installation. The team at The Energy Experts were very open and helpful, and even helped me tailor my own system with the panels I wanted and the inverter I wanted from a list of independently tested products.
The installation was delayed at my request until my roof was repaired and respirated, with no change in price or hesitation. Once that was done, the installation went ahead on time and done within a day. Overall, excellent service, delivery and installation.
Our most recent summer bill was $800 less than the same time last year. The result will have the cost paid back in under 24 months. I’m stoked!
Duncan Rutherford
Cordeaux Heights
Our predicted bill in January is -$267 and at the moment, we’re in credit $159 for the quarter …
The team did a great job. We’re thrilled with the result.
Our predicted bill in January is -$267 and at the moment, we’re in credit $159 for the quarter.
Obviously, the products we bought were top of the line ones, not ones that have to be replaced in 5 years’ time. We’re going to be around for a lot longer (hopefully!), so we wanted products that would last long-term. We’re pleased we paid a bit more for the LG panels and Fronius inverter.
We’re getting great production from our system. A top-shelf result! We couldn’t be happier.
Steve Dalton
Kiama
I love getting a credit each quarter, rather than a bill! …
Just got this update on my Origin app. Gotta be happy with that!
Thanks for all your help. The system is working brilliantly.
I love getting a credit each quarter, rather than a bill!
Cheers.
Fred Burley
Orient Point
If you’re thinking solar, The Energy Experts team are fantastic from start to finish and their after-sales service is outstanding …
When I decided it was time to go solar, I knew I wanted the best system that was on the market and I knew I wanted LG panels as their warranties were fabulous. So I sent LG a message enquiring about their product and they put me in touch with The Energy Experts .
Caro rang me the next day asking me about my electricity usage and, based on my annual power consumption, she recommended a 5.3kw LG panel system with a Fronius Symo inverter.
The process from start to finish was brilliant. I was informed when the system was due to be delivered to the installers and when my install would take place. The installation by the team was brilliant. They even went as far as putting padding between the ladder and the guttering to prevent scratching, and cleaned up all packaging when finished.
Technology can be very overwhelming sometimes and I was concerned that I wouldn’t understand the operation of the system but they went through everything with me and set up the WiFi app so I could see everything and monitor the system on my phone …. just brilliant.
It’s been nearly a year since I had my system installed and I wanted to write a review after seeing the difference over this period in my power consumption, and I have to say I’m very impressed. Prior to solar my average bill was around $480 a quarter and my last bill was $108. With advice from Caro, I’ve now negotiated a higher Solar Feed-In Tariff with my energy retailer, so it’s safe to say my solar power system will pay for itself in less than 4 years.
If you’re thinking solar, The Energy Experts team are fantastic from start to finish and their after-sales service is outstanding.
Thank you so much.
Amanda Hickey
Shell Cove
extremely happy and performing better than expected and is meeting all of my needs …
I am extremely happy with my LG/Enphase/Tesla Powerwall 2 system. It’s performing better than expected and is meeting all of my needs.
The installation team you chose were very efficient, professional and courteous.
The Energy Experts were very patient with me, taking the time to understand my needs and design a system that met them. A company specialialising in entry level systems would not have been willing or able to do this.
I can highly recommend The Energy Experts.
Paul Tomkins
Cranebrook
Incredibly happy with the production of our solar system – we’ve consistently produced above 90kWh with our 14kW LG/SolarEdge system …
We’re incredibly happy with the production of our solar power system.
For the week of 4 – 10 November 2019, we’ve consistently produced above 90kWh with our 14kW LG/SolarEdge system, except for one cloudy day but still, we had FREE electricity for the day.
Rob & Petrina Warlow-East
Bundanoon
We’ve been so happy with our LG/SolarEdge system and The Energy Experts’ efficiency in installing our new solar power system! …
We’ve been so happy with our LG/SolarEdge system and The Energy Experts’ efficiency in installing our new solar power system!
Everything ran according to plan and we love watching our meter spinning backwards!
I would highly recommend Caro and her team of experts.
Thank you, The Energy Experts, for helping me save a little bit for the planet
Yolanda Gifford
Beaumont, NSW
Not had an electricity bill for a full 12 months and $320 in credit still ……
Just had to let you know with the system we got, there is no need for a battery at all.
We have not had an electricity bill for a full 12 months now and $320 in credit still, could be worthwhile letting other potential customers know to go a bigger system than needed, which will help offset the bill.
Neil Reay
Albion Park
Just had to let you know that with the 6.6kW LG/Fronius system we got, there is no need for a battery.
Generating 75-85kW per day ……
We had a reasonable size electricity bill each quarter and decided we should cut the bill.
The Energy Experts did the sums for us and told us what we needed to do to get the bill right down which is why we’ve gone with this system.
We have only had solar in for about 6 weeks and even though it’s been winter we’re generating, on a good sunny day, about 75 to 85kW.
We couldn’t be happier. We’re expecting very little in the next bill.
Mick Plotecki
Lakesland
Look at our level of self-sufficiency! We’re so pleased we followed your advice and bought high quality products ……
We’re extremely happy with our solar power and battery storage system.
Look at our level of self-sufficiency! We’re so pleased we followed your advice and bought high quality products.
The LG panels, SMA inverter and Tesla Powerwall 2 are serving us very well!
Thanks again for all your help.
Christine & Barry Rowell-Miller
Bundanoon
Start saving straight away ……
We had enough of getting high energy bills so we decided to have a look at solar.
My father recommended The Energy Experts as they installed a really good quality solar system for him and he pays very little for his electricity now.
We phoned up The Energy Experts, got the information that I needed, got a quote and asked lots of questions.
The solar process with The Energy Experts is really easy and basically you start saving pretty much straight away.
Roslyn Moss
Kiama Heights
The system is generating the expected output and no doubt will continue to do so ….
I was very pleased with the whole solar installation from my original discussion/negotiation to the team doing the installation.
You provided a good overview of which system to use and the pros and cons of each and why going quality provides a better energy return.
Onto the actual installation, the team was great to deal with. Very professional and a no-fuss installation.
The system is generating the expected output and I have no doubt it will continue to do so.
I would be very happy to recommend your company to anyone I come across who is looking for a solar solution.
Don Backhouse
Moss Vale
A high quality system at a fair price and the whole process was very easy ….
We had a 6.6kW system installed through The Energy Experts last week, which we’re very happy with.
We had confidence we were getting a high quality system at a fair price and the whole process was very easy.
The installation was painless and efficient and all completed in a day and the support with getting the monitoring up and running was excellent.
So far, the panels have been producing power very efficiently.
Sally Larson
Red Dog Retreat – Beaumont
Generous with their time and knowledge, excellent value with quality products ….
We’ve been so pleased to finally get solar panels on our roof, thanks to the help of The Energy Experts Team.
I first attended the public info session, where Caro did a great job, following which I was convinced to take the next step and benefit from installing solar at our place. A very different vibe from the pressure of the many door-to-door sales teams doing the rounds.
We took the time to research solar and Caro was very happy to answer all of our questions and develop the design for the system to suit our exact needs and budget. The installation day went smoothly and the contractors were a pleasure to deal with.
I have no hesitation in recommending The Energy Experts. Generous with their time and knowledge, as well as excellent value with quality products.
Penny Rushby-Smith
Gerringong
We’ve averaged 28.9kWh per day in all weather conditions – can’t wait for summer ….
We’ve have had the solar power system since the 4th of August … equalling 100 days and we’ve averaged 28.9kWh per day in all weather conditions.
Got to be pleased with that, given 1 winter month and almost 2.5 spring months. I can’t wait for summer!
Peter Kennedy
Jamberoo
UPDATE – Below is a report for the total period we have had our system and our Solar Analytics monitoring installed (27 Feb 2018). As can be seen below, we’ve had a saving of $3,106; exported 10.7MWh to the grid; and had a net return in credits of $1,053.
We were impressed with the full service starting with The Energy Experts through to the installation team ….
We contacted The Energy Experts in January 2019 on the recommendation by a friend. We’d been considering solar energy for a while and finally, due to the rising costs of electricity, we decided it was time to make a choice.
Caro from The Energy Experts was very experienced and helpful in explaining the technical and installation details and we were convinced it was time to go solar.
The Energy Experts arranged for the installation of a 10kW system in early February. The local installation team was efficient, polite and extremely attentive to detail, ensuring the installation was neat and tidy.
We have a large home which has a difficult roofline; but it was no obstacle to the installation team.
We were impressed with the full service starting with The Energy Experts through to the installation team and I would recommend anyone wanting to reduce their electricity bills to speak to Caro and learn of the advantages of solar energy.
Wayne and Jessie Merrett
Bundanoon
$74.77 – the total of our quarterly electricity bill …
$74.77. The total of our quarterly electricity bill to 4 February, which includes a 30% discount for on-time payment as well as a $348.25 credit for power we fed into the grid from the solar array. We’ve also opted to pay for carbon neutral electricity, included in the above charge.
Not too shabby, considering we can have up to 8 people under our roof on any given night, 3 fridge/freezers as well as the septic system running 24/7, extensive home IT network (modem, 2 WiFi extenders, 2 printers and 5 smart TVs hard-wired to the router) and have the swimming pool plant to run.
The solar array is proving to be money exceptionally well spent. With Thanks to Carolyn Lee theenergyexperts.com.au for guiding us on the project path!
Simon and Darryl
Terragong Country House Bed & Breakfast
Jamberoo
absolutely amazed at the efficiency of the panels ….generating an average of 46kWh per day ….
We are delighted with the quality of the installation and absolutely amazed at the efficiency of the panels, which are performing above specification.
At one stage, yesterday, we were getting 8.7 KW – 1.5 kW above specification. Even now at 17.55, the system is still generating 2.9kw.
Over the last four days, we have generated an average of 46KWH per day, which is nearly three times our average daily usage for the same time last year.
I should also add that the team turned up, when they said they would and they completed the whole job in one day with the minimum of inconvenience to us
Mitch Brazier
Bundanoon
Battery working superbly … fills to 100% on a sunny morning …. still running on solar when we went to bed ….
The battery seems to be working superbly. Fills to 100% quickly on a sunny morning and yesterday evening we were still running on solar when we went to bed.
I love the Tesla app – shows exactly which way the power is flowing – whether to or from the grid or battery, as well as immediately showing how much is accumulating or draining from the battery.
Even now, I can see the battery is full and power is getting sent to the grid, for which I am getting paid as well.
Exactly what we wanted. So far so good, highly impressed.
Andrejs Medenis
Berry
The system is working perfectly … we’re very happy with the end result ….
The company you arranged to install our panels did a fantastic job.
The system’s working perfectly. We’re very happy with the end result.
Many thanks.
Michael Whitehouse
Thirroul
I’m going to have The Energy Experts install another system at a second property ….
Caro and the team from The Energy Experts assisted me with the installation of my 5KW solar + battery system. The entire process from the initial working out of what capacity system was required to meet my ongoing power requirements, down to the ordering, delivery, and installation process was very efficient and professional.
The installation team arrived on time and were very polite and helpful. At the end of the job, they ran me though the entire system and how it all worked.
Caro was in regular contact with me, making sure that the entire process went 100% according to plan.
I am so happy with what was ultimately delivered, I’m going to have The Energy Experts install another system for us at a second property.
Chris Russell
Coledale
looking forward to receiving my next power bill to see how much money I’ve saved ….
We are very happy with our new solar generator.
The Energy Experts provided us with great advice and the lowest quote on a top quality SolarEdge inverter and LG panels.
I’m actually looking forward to receiving my next power bill to see how much money I’ve saved!
Andrew Carswell
Jamberoo
First full quarter electricity bill received and we’re in credit …
We couldn’t be happier! First full quarter electricity bill received and we’re in credit!
We’d like to thank Caro from The Energy Experts for helping us choose the right system for our home, and for her patience and time spent explaining how solar works. It was very confusing and confronting for us, but Caro was always available to chat to, even though we must have been driving her crazy with questions.
Our aim was to generate enough electricity to run two houses. Our property consists of our 3 bedroom house and an additional house with 2 bedrooms where my Mum lives. We also wanted to have excess electricity to feed into the grid and for future batteries. We decided on a 20kW system, larger than what we were originally going to install, but with a total of 5 fridges, pool, 2 ducted air conditioning systems and all electrical appliances, a 20kW system was the way to go. It’s a decision we did not regret.
The installers were very professional and left our home spotless. They helped me download and log into the Solar Web app, and we could see what we were generating from Day One.
We highly recommend The Energy Experts to anyone that wants to use a company that is not only passionate about what they do and strongly believe in renewable energy like we do, but know what they’re talking about.
Quinn Family
Wilton
Needed someone to brag to ….
Broke our best generating day record today. 70.2kWh. STOKED.
John Gallagher
Barrack Heights
Installed an 8.91kWLG/@SolarEdge PV system in August 2018
We only bought 0.7kW from the grid …
The solar and battery are working great. Below is last week’s numbers. We only bought 0.7kW from the grid. Gotta be happy with that.
Graeme Cox
Batemans Bay
last quarterly bill was a third less from this time last year …
We’re almost 5 months in since the install was completed and we’ve already started to see savings. Our last quarterly bill was a third less than the comparative bill from this time last year. And that’s a winter bill with the worst solar generation conditions.
I just wanted to say thanks for helping us save. I feel we made the right decision following your recommendation and buying high-quality equipment.
Gordon Anderson
great to see the system generate a whopping 29.2kWh today …
We’re very happy with the solar installation. We’ve got the app up and running, it was great to see the system generate a whopping 29.2kWh today! Not sure how that compares with other 5kW systems but looking at our average household consumption of around 15kWh, it looks like we’re generating double … that’s great!
I’ll definitely be passing your details on to anyone we discuss solar with. Thanks again for the great service.
Ben Middleton
I appreciated her honesty …
Originally, Caro from The Energy Experts looked at our home and advised that it was not worthwhile installing panels, batteries etc because we are too shaded. I appreciated her honesty.
We asked her to arrange for panels and a battery to be installed at another property we own in Wollongong.
The Energy Experts only recommends good quality equipment and installers and we are very happy with our installation.
Andrew Conacher
Mangerton
a no-nonsense quote that was free of ‘retail hype and tripe’ …
Solar technology is developing rapidly and even for the technically minded (let alone the layperson), it’s a big challenge to keep abreast of the industry changes and the available options. ‘One size fits all’ does not apply.
Carolyn Lee at The Energy Experts made a very steep learning curve much more palatable. She was able to devise a solar system that met all my requirements and provide a no-nonsense quote that was free of ‘retail hype and tripe’. Her recommended installer had good communication skills, clearly explained the installation options, and completed a high-quality installation – no faults, no mistakes and no excuses. The system performs exactly as expected.
The best feature about The Energy Experts is being able to tap into their experience and expertise and to be able to adjust and fine tune a solar system design before installation.
The Energy Experts provide a way to cut through commercial spruiking in order to make fair and valid comparisons.
Richard Fawdry
East Bowral
I work very much on relationships and quality work and I received both …
I have been very happy with you, and with the installation team you recommended.
I work very much on relationships and quality work and I received both.
I have already recommended you to my friend in Bundanoon. I suspect that he will install a system through you too.
Charles Ironside
Moss Vale
no technical problems and much lower bills …
Previous electricity bill
Average consumption: 27kWh/day
Average cost: $5.60
Current electricity bill
Average consumption: 7kWh/day
Average cost: $2.00
I got four quotes and Caro from The Energy Experts was the best salesperson I dealt with. She showed a genuine interest in my usage figures and did not try to sell me a bigger system than I needed,” says Stephen.
“She had a clear understanding of the technology and the broader industry such as the looming battery revolution. Her quote was also the cheapest for the quality and capacity I chose, so the decision to go with The Energy Experts was easy.
The installation team she recommended was a pleasure to deal with – they communicated well, turned up on time and I have not needed any follow up. The team were competent and patient answering all my questions.
We are very happy with the solar PV – no technical problems and much lower bills.
To learn about Stephen’s experience with Reposit Power, a clever Australian-made technology that’s rapidly hastening the payback period of his battery storage investment, take a look at the video below:
Overview
In August 2015 I switched to energy providers (Powershop) and introduced some energy saving measures in the house based using an Efergy energy monitor. eg. I discovered that leaving my desktop PC on 24/7 was using more than I thought, says Stephen.
We had our system installed on 6 November 2015. From mid-December to mid-January, we had lot of people staying over Christmas. Note that this usage includes off-peak hot water which of course is unaffected by the solar PV. From my meter readings, this off-peak is fairly steady at about 7kWh per day.
The graph below illustrates the power consumption before and after the solar installation:
Stephen Young
Thirroul
you were very informative and took the time to explain how a solar system works …
Paul and I recently had a solar system installed by a company you recommended.
Caro you were very informative and took the time to explain how a solar system works as well as the advantage of being able to monitor our production of power and our consumption using the Smart Meter.
We wish to say that we feel very confident that we have chosen a system that is adequate for our needs which is of the best quality.
The installer was very professional and efficient.
Already we are able to see the benefits of the system and will have no hesitation in recommending you as the person to help the process of solar choice.
Thank you very much,
Janelle and Paul Willett
East Bowral.
I chose your company based on you …
I would like to thank you for the excellent support service you provided me. When l first decided to invest in solar panels, l did my research and l actually held off for a few months until you came along. I liked your approachable, friendly manner and that you took the time to explain how to get the most out of my system. l chose your company based on you.
I was very pleased with the installation and the service we received from start to finish. We’re really happy with our solar power installation and l thank you for everything.
Bev Bultitude
Sutherland Shire
I was impressed by the information presented …
I attended a presentation by The Energy Experts and was impressed by the information presented. Being able to ask questions and dispel some myths enabled me to make an informed decision regarding what system was suitable to install.
Ben and Richard who installed the system were punctual and efficient. Always answering questions and providing more information as they continued with the installation. The next day I logged on to SolarEdge to start monitoring the panels’ output. Ben rang a couple of days later to check all was OK.
I highly recommend The Energy Experts and the team they arranged to install our solar system.
Sue Ticehurst
Mittagong
saved me a heap of time shopping around …
I was very pleased when I came across The Energy Experts at the Sutherland Home Show, as I was hoping to find one company to coordinate the installation of a multiple energy-saving technologies.
Not only did they provide me with a high performance solar power system – the most efficient in the world – they also arranged for a solar hot water system and a pool blanket to be installed for us. I found the whole process easy and it saved me a heap of time shopping around getting multiple quotes. I’d be very comfortable recommending The Energy Experts to anyone wanting a quality installation and who wants to save money on their electricity bill.
Stephen Lathlean
Barden Ridge
converting sunshine into savings …
Going solar felt complicated when faced with choosing the type of panel and inverter, as well as the correct system size for our particular needs. It had been a quagmire of technical stats, made even more confusing by rival brands spruiking their benefits, and sales people casting doubt about their competitors’ workmanship.
Then we spoke with The Energy Experts, whose knowledge and expertise simplified the entire process and allayed any of our concerns. They not only assessed the specific needs of our household, advising on the most suitable system components, but also recommended the best technicians to entrust with the electrical installation.
The Dunne Solar team are highly professional and passionate about solar. They arrived on the dot and carried out the neatest installation. We were up and running and converting sunshine into savings all in the same day.
It’s been six months since we went solar and we are confident in recommending The Energy Experts.
Angela & Jerome
Bonnet Bay
thank you for the professional service …
We would like to take this opportunity to thank you & your Company for the professional service in firstly, the way with your expertise we arrived at what we required for the solar system, followed by the supply & installation with no fuss or hick-ups , then teaching us how it all works.
We have no hesitation telling & recommending to friends & people who ask who/how well the job was performed.
Ken Button
Peakhurst
reduced our power bills by well in excess of 50% …..
After the presentation given by Carolyn at our Lions Club, I was convinced that now was the time to go solar, after considering viability for a few years previously.
One phone call to The Energy Experts set the wheels in motion for required system – a 3.2kW 12 panel system and a reputable installer available to complete the installation and take care of the government subsidy all within the following week. This included completing the notification to our power supplier so we could send our surplus to the grid with remuneration deducted from our power bills.
The installer arranged by The Energy Experts not only completed the installation in the one day, but spent the remainder of the day assisting me trim trees that would affect the panels’ efficiency.
Our system has reduced our power bills by well in excess of 50% and allowed us to run equipment during the day while producing our own free power. Equipment such as reverse cycle air con which we had previously only used 2 – 3 times per year due to cost. Running the heat cycle of the air con during the sunshine hours in the winter has vastly reduced the use of our gas fired central heating system, saving big dollars in heating also.
We also do our laundry, ironing, and run the dishwasher during the day now. Previously we’d program the dishwasher and washing machine to operate during “off peak” overnight in order to save money.
All in all, we’re very satisfied with the whole experience, calibre of all involved, costs, and improvement to our lifestyle, with vastly reduced energy costs.
As the system is mounted on our flat section of roof, invisible from anywhere on the ground I’ve included a pic of me doing a 6 monthly clean of the surfaces.
Many thanks and regards,
Kevin Parkes
installation went without a hitch … highly recommend ….
Hi Carolyn,
Thanks so much for your help with my Sanden Heat Pump.
I’m very happy with its performance so far. The installation went without a hitch and
the installer was quick, efficient and clean and took away the old heater
and packaging. Highly recommend.
Lester Bishop
We’ve just received our first full 3-month electricity bill and we’re in credit …
We’re very happy with the service provided by The Energy Experts. They looked at our current usage and guided us towards a slightly larger system than we first planned, because we want to allow for an electric car in the future.
We’ve just received our first full 3-month electricity bill and we’re in credit. We didn’t have to pay one cent for electricity.
I’d certainly recommend going solar if you can, especially using high-performance products like we’ve installed. It is worth the money and pays for itself quite quickly.
Patrick Heaven
Coledale