Testimonials for The Energy Experts
Testimonials for The Energy Experts
Our most recent summer bill was $800 less than the same time last year …
Great advice, help and on-time installation. The team at The Energy Experts were very open and helpful, and even helped me tailor my own system with the panels I wanted and the inverter I wanted from a list of independently tested products.
The installation was delayed at my request until my roof was repaired and respirated, with no change in price or hesitation. Once that was done, the installation went ahead on time and done within a day. Overall, excellent service, delivery and installation.
Our most recent summer bill was $800 less than the same time last year. The result will have the cost paid back in under 24 months. I’m stoked!
Our predicted bill in January is -$267 and at the moment, we’re in credit $159 for the quarter …
The team did a great job. We’re thrilled with the result.
Our predicted bill in January is -$267 and at the moment, we’re in credit $159 for the quarter.
Obviously, the products we bought were top of the line ones, not ones that have to be replaced in 5 years’ time. We’re going to be around for a lot longer (hopefully!), so we wanted products that would last long-term. We’re pleased we paid a bit more for the LG panels and Fronius inverter.
We’re getting great production from our system. A top-shelf result! We couldn’t be happier.
I love getting a credit each quarter, rather than a bill! …
Just got this update on my Origin app. Gotta be happy with that!
Thanks for all your help. The system is working brilliantly.
I love getting a credit each quarter, rather than a bill!
If you’re thinking solar, The Energy Experts team are fantastic from start to finish and their after-sales service is outstanding …
When I decided it was time to go solar, I knew I wanted the best system that was on the market and I knew I wanted LG panels as their warranties were fabulous. So I sent LG a message enquiring about their product and they put me in touch with The Energy Experts .
Caro rang me the next day asking me about my electricity usage and, based on my annual power consumption, she recommended a 5.3kw LG panel system with a Fronius Symo inverter.
The process from start to finish was brilliant. I was informed when the system was due to be delivered to the installers and when my install would take place. The installation by the team was brilliant. They even went as far as putting padding between the ladder and the guttering to prevent scratching, and cleaned up all packaging when finished.
Technology can be very overwhelming sometimes and I was concerned that I wouldn’t understand the operation of the system but they went through everything with me and set up the WiFi app so I could see everything and monitor the system on my phone …. just brilliant.
It’s been nearly a year since I had my system installed and I wanted to write a review after seeing the difference over this period in my power consumption, and I have to say I’m very impressed. Prior to solar my average bill was around $480 a quarter and my last bill was $108. With advice from Caro, I’ve now negotiated a higher Solar Feed-In Tariff with my energy retailer, so it’s safe to say my solar power system will pay for itself in less than 4 years.
If you’re thinking solar, The Energy Experts team are fantastic from start to finish and their after-sales service is outstanding.
Thank you so much.
extremely happy and performing better than expected and is meeting all of my needs …
I am extremely happy with my LG/Enphase/Tesla Powerwall 2 system. It’s performing better than expected and is meeting all of my needs.
The installation team you chose were very efficient, professional and courteous.
The Energy Experts were very patient with me, taking the time to understand my needs and design a system that met them. A company specialialising in entry level systems would not have been willing or able to do this.
I can highly recommend The Energy Experts.
Incredibly happy with the production of our solar system – we’ve consistently produced above 90kWh with our 14kW LG/SolarEdge system …
We’re incredibly happy with the production of our solar power system.
For the week of 4 – 10 November 2019, we’ve consistently produced above 90kWh with our 14kW LG/SolarEdge system, except for one cloudy day but still, we had FREE electricity for the day.
Rob & Petrina Warlow-East
We’ve been so happy with our LG/SolarEdge system and The Energy Experts’ efficiency in installing our new solar power system! …
We’ve been so happy with our LG/SolarEdge system and The Energy Experts’ efficiency in installing our new solar power system!
Everything ran according to plan and we love watching our meter spinning backwards!
I would highly recommend Caro and her team of experts.
Thank you, The Energy Experts, for helping me save a little bit for the planet
Not had an electricity bill for a full 12 months and $320 in credit still ……
Just had to let you know with the system we got, there is no need for a battery at all.
We have not had an electricity bill for a full 12 months now and $320 in credit still, could be worthwhile letting other potential customers know to go a bigger system than needed, which will help offset the bill.
Just had to let you know that with the 6.6kW LG/Fronius system we got, there is no need for a battery.
Generating 75-85kW per day ……
We had a reasonable size electricity bill each quarter and decided we should cut the bill.
The Energy Experts did the sums for us and told us what we needed to do to get the bill right down which is why we’ve gone with this system.
We have only had solar in for about 6 weeks and even though it’s been winter we’re generating, on a good sunny day, about 75 to 85kW.
We couldn’t be happier. We’re expecting very little in the next bill.
Look at our level of self-sufficiency! We’re so pleased we followed your advice and bought high quality products ……
We’re extremely happy with our solar power and battery storage system.
Look at our level of self-sufficiency! We’re so pleased we followed your advice and bought high quality products.
The LG panels, SMA inverter and Tesla Powerwall 2 are serving us very well!
Thanks again for all your help.
Christine & Barry Rowell-Miller
Start saving straight away ……
We had enough of getting high energy bills so we decided to have a look at solar.
My father recommended The Energy Experts as they installed a really good quality solar system for him and he pays very little for his electricity now.
We phoned up The Energy Experts, got the information that I needed, got a quote and asked lots of questions.
The solar process with The Energy Experts is really easy and basically you start saving pretty much straight away.
The system is generating the expected output and no doubt will continue to do so ….
I was very pleased with the whole solar installation from my original discussion/negotiation to the team doing the installation.
You provided a good overview of which system to use and the pros and cons of each and why going quality provides a better energy return.
Onto the actual installation, the team was great to deal with. Very professional and a no-fuss installation.
The system is generating the expected output and I have no doubt it will continue to do so.
I would be very happy to recommend your company to anyone I come across who is looking for a solar solution.
A high quality system at a fair price and the whole process was very easy ….
We had a 6.6kW system installed through The Energy Experts last week, which we’re very happy with.
We had confidence we were getting a high quality system at a fair price and the whole process was very easy.
The installation was painless and efficient and all completed in a day and the support with getting the monitoring up and running was excellent.
So far, the panels have been producing power very efficiently.
Red Dog Retreat – Beaumont
Generous with their time and knowledge, excellent value with quality products ….
We’ve been so pleased to finally get solar panels on our roof, thanks to the help of The Energy Experts Team.
I first attended the public info session, where Caro did a great job, following which I was convinced to take the next step and benefit from installing solar at our place. A very different vibe from the pressure of the many door-to-door sales teams doing the rounds.
We took the time to research solar and Caro was very happy to answer all of our questions and develop the design for the system to suit our exact needs and budget. The installation day went smoothly and the contractors were a pleasure to deal with.
I have no hesitation in recommending The Energy Experts. Generous with their time and knowledge, as well as excellent value with quality products.
We’ve averaged 28.9kWh per day in all weather conditions – can’t wait for summer ….
We’ve have had the solar power system since the 4th of August … equalling 100 days and we’ve averaged 28.9kWh per day in all weather conditions.
Got to be pleased with that, given 1 winter month and almost 2.5 spring months. I can’t wait for summer!
UPDATE – Below is a report for the total period we have had our system and our Solar Analytics monitoring installed (27 Feb 2018). As can be seen below, we’ve had a saving of $3,106; exported 10.7MWh to the grid; and had a net return in credits of $1,053.
We were impressed with the full service starting with The Energy Experts through to the installation team ….
We contacted The Energy Experts in January 2019 on the recommendation by a friend. We’d been considering solar energy for a while and finally, due to the rising costs of electricity, we decided it was time to make a choice.
Caro from The Energy Experts was very experienced and helpful in explaining the technical and installation details and we were convinced it was time to go solar.
The Energy Experts arranged for the installation of a 10kW system in early February. The local installation team was efficient, polite and extremely attentive to detail, ensuring the installation was neat and tidy.
We have a large home which has a difficult roofline; but it was no obstacle to the installation team.
We were impressed with the full service starting with The Energy Experts through to the installation team and I would recommend anyone wanting to reduce their electricity bills to speak to Caro and learn of the advantages of solar energy.
Wayne and Jessie Merrett
$74.77 – the total of our quarterly electricity bill …
$74.77. The total of our quarterly electricity bill to 4 February, which includes a 30% discount for on-time payment as well as a $348.25 credit for power we fed into the grid from the solar array. We’ve also opted to pay for carbon neutral electricity, included in the above charge.
Not too shabby, considering we can have up to 8 people under our roof on any given night, 3 fridge/freezers as well as the septic system running 24/7, extensive home IT network (modem, 2 WiFi extenders, 2 printers and 5 smart TVs hard-wired to the router) and have the swimming pool plant to run.
The solar array is proving to be money exceptionally well spent. With Thanks to Carolyn Lee theenergyexperts.com.au for guiding us on the project path!
Simon and Darryl
Terragong Country House Bed & Breakfast
absolutely amazed at the efficiency of the panels ….generating an average of 46kWh per day ….
We are delighted with the quality of the installation and absolutely amazed at the efficiency of the panels, which are performing above specification.
At one stage, yesterday, we were getting 8.7 KW – 1.5 kW above specification. Even now at 17.55, the system is still generating 2.9kw.
Over the last four days, we have generated an average of 46KWH per day, which is nearly three times our average daily usage for the same time last year.
I should also add that the team turned up, when they said they would and they completed the whole job in one day with the minimum of inconvenience to us
Battery working superbly … fills to 100% on a sunny morning …. still running on solar when we went to bed ….
The battery seems to be working superbly. Fills to 100% quickly on a sunny morning and yesterday evening we were still running on solar when we went to bed.
I love the Tesla app – shows exactly which way the power is flowing – whether to or from the grid or battery, as well as immediately showing how much is accumulating or draining from the battery.
Even now, I can see the battery is full and power is getting sent to the grid, for which I am getting paid as well.
Exactly what we wanted. So far so good, highly impressed.
The system is working perfectly … we’re very happy with the end result ….
The company you arranged to install our panels did a fantastic job.
The system’s working perfectly. We’re very happy with the end result.
I’m going to have The Energy Experts install another system at a second property ….
Caro and the team from The Energy Experts assisted me with the installation of my 5KW solar + battery system. The entire process from the initial working out of what capacity system was required to meet my ongoing power requirements, down to the ordering, delivery, and installation process was very efficient and professional.
The installation team arrived on time and were very polite and helpful. At the end of the job, they ran me though the entire system and how it all worked.
Caro was in regular contact with me, making sure that the entire process went 100% according to plan.
I am so happy with what was ultimately delivered, I’m going to have The Energy Experts install another system for us at a second property.
looking forward to receiving my next power bill to see how much money I’ve saved ….
We are very happy with our new solar generator.
The Energy Experts provided us with great advice and the lowest quote on a top quality SolarEdge inverter and LG panels.
I’m actually looking forward to receiving my next power bill to see how much money I’ve saved!
First full quarter electricity bill received and we’re in credit …
We couldn’t be happier! First full quarter electricity bill received and we’re in credit!
We’d like to thank Caro from The Energy Experts for helping us choose the right system for our home, and for her patience and time spent explaining how solar works. It was very confusing and confronting for us, but Caro was always available to chat to, even though we must have been driving her crazy with questions.
Our aim was to generate enough electricity to run two houses. Our property consists of our 3 bedroom house and an additional house with 2 bedrooms where my Mum lives. We also wanted to have excess electricity to feed into the grid and for future batteries. We decided on a 20kW system, larger than what we were originally going to install, but with a total of 5 fridges, pool, 2 ducted air conditioning systems and all electrical appliances, a 20kW system was the way to go. It’s a decision we did not regret.
The installers were very professional and left our home spotless. They helped me download and log into the Solar Web app, and we could see what we were generating from Day One.
We highly recommend The Energy Experts to anyone that wants to use a company that is not only passionate about what they do and strongly believe in renewable energy like we do, but know what they’re talking about.
Needed someone to brag to ….
Broke our best generating day record today. 70.2kWh. STOKED.
Installed an 8.91kWLG/@SolarEdge PV system in August 2018
We only bought 0.7kW from the grid …
The solar and battery are working great. Below is last week’s numbers. We only bought 0.7kW from the grid. Gotta be happy with that.
last quarterly bill was a third less from this time last year …
We’re almost 5 months in since the install was completed and we’ve already started to see savings. Our last quarterly bill was a third less than the comparative bill from this time last year. And that’s a winter bill with the worst solar generation conditions.
I just wanted to say thanks for helping us save. I feel we made the right decision following your recommendation and buying high-quality equipment.
great to see the system generate a whopping 29.2kWh today …
We’re very happy with the solar installation. We’ve got the app up and running, it was great to see the system generate a whopping 29.2kWh today! Not sure how that compares with other 5kW systems but looking at our average household consumption of around 15kWh, it looks like we’re generating double … that’s great!
I’ll definitely be passing your details on to anyone we discuss solar with. Thanks again for the great service.
I appreciated her honesty …
Originally, Caro from The Energy Experts looked at our home and advised that it was not worthwhile installing panels, batteries etc because we are too shaded. I appreciated her honesty.
We asked her to arrange for panels and a battery to be installed at another property we own in Wollongong.
The Energy Experts only recommends good quality equipment and installers and we are very happy with our installation.
a no-nonsense quote that was free of ‘retail hype and tripe’ …
Solar technology is developing rapidly and even for the technically minded (let alone the layperson), it’s a big challenge to keep abreast of the industry changes and the available options. ‘One size fits all’ does not apply.
Carolyn Lee at The Energy Experts made a very steep learning curve much more palatable. She was able to devise a solar system that met all my requirements and provide a no-nonsense quote that was free of ‘retail hype and tripe’. Her recommended installer had good communication skills, clearly explained the installation options, and completed a high-quality installation – no faults, no mistakes and no excuses. The system performs exactly as expected.
The best feature about The Energy Experts is being able to tap into their experience and expertise and to be able to adjust and fine tune a solar system design before installation.
The Energy Experts provide a way to cut through commercial spruiking in order to make fair and valid comparisons.
I work very much on relationships and quality work and I received both …
I have been very happy with you, and with the installation team you recommended.
I work very much on relationships and quality work and I received both.
I have already recommended you to my friend in Bundanoon. I suspect that he will install a system through you too.
We’ve just received our first full 3-month electricity bill and we’re in credit …
We’re very happy with the service provided by The Energy Experts. They looked at our current usage and guided us towards a slightly larger system than we first planned, because we want to allow for an electric car in the future.
We’ve just received our first full 3-month electricity bill and we’re in credit. We didn’t have to pay one cent for electricity.
I’d certainly recommend going solar if you can, especially using high-performance products like we’ve installed. It is worth the money and pays for itself quite quickly.