User Reviews for The Energy Experts
I’m going to have The Energy Experts install another system at a second property ….
Caro and the team from The Energy Experts assisted me with the installation of my 5KW solar + battery system. The entire process from the initial working out of what capacity system was required to meet my ongoing power requirements, down to the ordering, delivery, and installation process was very efficient and professional. The installation team arrived on time and were very polite and helpful. At the end of the job, they ran me though the entire system and how it all worked.
Caro was in regular contact with me, making sure that the entire process went 100% according to plan.
I am so happy with what was ultimately delivered, I’m going to have The Energy Experts install another system for us at a second property.
Chris from Coledale
First full quarter electricity bill received and we’re in credit …
We couldn’t be happier! First full quarter electricity bill received and we’re in credit!
We’d like to thank Caro from The Energy Experts for helping us choose the right system for our home, and for her patience and time spent explaining how solar works. It was very confusing and confronting for us, but Caro was always available to chat to, even though we must have been driving her crazy with questions.
Our aim was to generate enough electricity to run two houses. Our property consists of our 3 bedroom house and an additional house with 2 bedrooms where my Mum lives. We also wanted to have excess electricity to feed into the grid and for future batteries. We decided on a 20kW system, larger than what we were originally going to install, but with a total of 5 fridges, pool, 2 ducted air conditioning systems and all electrical appliances, a 20kW system was the way to go. It’s a decision we did not regret.
The installers were very professional and left our home spotless. They helped me download and log into the Solar Web app, and we could see what we were generating from Day One.
We highly recommend The Energy Experts to anyone that wants to use a company that is not only passionate about what they do and strongly believe in renewable energy like we do, but know what they’re talking about.
Quinn Family
Wilton
We only bought 0.7kW from the grid …
The solar and battery are working great. Below is last week’s numbers. We only bought 0.7kW from the grid. Gotta be happy with that.
Graeme Cox
Batemans Bay
a no-nonsense quote that was free of ‘retail hype and tripe’ …
Solar technology is developing rapidly and even for the technically minded (let alone the layperson), it’s a big challenge to keep abreast of the industry changes and the available options. ‘One size fits all’ does not apply.
Carolyn Lee at The Energy Experts made a very steep learning curve much more palatable. She was able to devise a solar system that met all my requirements and provide a no-nonsense quote that was free of ‘retail hype and tripe’. Her recommended installer had good communication skills, clearly explained the installation options, and completed a high-quality installation – no faults, no mistakes and no excuses. The system performs exactly as expected.
The best feature about The Energy Experts is being able to tap into their experience and expertise and to be able to adjust and fine tune a solar system design before installation.
The Energy Experts provide a way to cut through commercial spruiking in order to make fair and valid comparisons.
Richard Fawdry
East Bowral
I work very much on relationships and quality work and I received both …
I have been very happy with you, and with the installation team you recommended.
I work very much on relationships and quality work and I received both.
I have already recommended you to my friend in Bundanoon. I suspect that he will install a system through you too.
Charles Ironside
Moss Vale
no technical problems and much lower bills …
Previous electricity bill
Average consumption: 27kWh/day
Average cost: $5.60
Current electricity bill
Average consumption: 7kWh/day
Average cost: $2.00
I got four quotes and Caro from The Energy Experts was the best salesperson I dealt with. She showed a genuine interest in my usage figures and did not try to sell me a bigger system than I needed,” says Stephen.
“She had a clear understanding of the technology and the broader industry such as the looming battery revolution. Her quote was also the cheapest for the quality and capacity I chose, so the decision to go with The Energy Experts was easy.
The installation team she recommended was a pleasure to deal with – they communicated well, turned up on time and I have not needed any follow up. The team were competent and patient answering all my questions.
We are very happy with the solar PV – no technical problems and much lower bills.
To learn about Stephen’s experience with Reposit Power, a clever Australian-made technology that’s rapidly hastening the payback period of his battery storage investment, take a look at the video below:
Overview
In August 2015 I switched to energy providers (Powershop) and introduced some energy saving measures in the house based using an Efergy energy monitor. eg. I discovered that leaving my desktop PC on 24/7 was using more than I thought, says Stephen.
We had our system installed on 6 November 2015. From mid-December to mid-January, we had lot of people staying over Christmas. Note that this usage includes off-peak hot water which of course is unaffected by the solar PV. From my meter readings, this off-peak is fairly steady at about 7kWh per day.
The graph below illustrates the power consumption before and after the solar installation:
Stephen Young
Thirroul
you were very informative and took the time to explain how a solar system works …
Paul and I recently had a solar system installed by a company you recommended.
Caro you were very informative and took the time to explain how a solar system works as well as the advantage of being able to monitor our production of power and our consumption using the Smart Meter.
We wish to say that we feel very confident that we have chosen a system that is adequate for our needs which is of the best quality.
The installer was very professional and efficient.
Already we are able to see the benefits of the system and will have no hesitation in recommending you as the person to help the process of solar choice.
Thank you very much,
Janelle and Paul Willett
East Bowral.
I chose your company based on you …
I would like to thank you for the excellent support service you provided me. When l first decided to invest in solar panels, l did my research and l actually held off for a few months until you came along. I liked your approachable, friendly manner and that you took the time to explain how to get the most out of my system. l chose your company based on you.
I was very pleased with the installation and the service we received from start to finish. We’re really happy with our solar power installation and l thank you for everything.
Bev B,
Sutherland Shire
I was impressed by the information presented …
I attended a presentation by The Energy Experts and was impressed by the information presented. Being able to ask questions and dispel some myths enabled me to make an informed decision regarding what system was suitable to install.
Ben and Richard who installed the system were punctual and efficient. Always answering questions and providing more information as they continued with the installation. The next day I logged on to SolarEdge to start monitoring the panels’ output. Ben rang a couple of days later to check all was OK.
I highly recommend The Energy Experts and the team they arranged to install our solar system.
Sue Ticehurst
Mittagong
saved me a heap of time shopping around …
I was very pleased when I came across The Energy Experts at the Sutherland Home Show, as I was hoping to find one company to coordinate the installation of a multiple energy-saving technologies.
Not only did they provide me with a high performance solar power system – the most efficient in the world – they also arranged for a solar hot water system and a pool blanket to be installed for us. I found the whole process easy and it saved me a heap of time shopping around getting multiple quotes. I’d be very comfortable recommending The Energy Experts to anyone wanting a quality installation and who wants to save money on their electricity bill.
Stephen Lathlean
Barden Ridge
converting sunshine into savings …
Going solar felt complicated when faced with choosing the type of panel and inverter, as well as the correct system size for our particular needs. It had been a quagmire of technical stats, made even more confusing by rival brands spruiking their benefits, and sales people casting doubt about their competitors’ workmanship.
Then we spoke with The Energy Experts, whose knowledge and expertise simplified the entire process and allayed any of our concerns. They not only assessed the specific needs of our household, advising on the most suitable system components, but also recommended the best technicians to entrust with the electrical installation.
The Dunne Solar team are highly professional and passionate about solar. They arrived on the dot and carried out the neatest installation. We were up and running and converting sunshine into savings all in the same day.
It’s been six months since we went solar and we are confident in recommending The Energy Experts.
Angela & Jerome
Bonnet Bay
thank you for the professional service …
We would like to take this opportunity to thank you & your Company for the professional service in firstly, the way with your expertise we arrived at what we required for the solar system, followed by the supply & installation with no fuss or hick-ups , then teaching us how it all works.
We have no hesitation telling & recommending to friends & people who ask who/how well the job was performed.
Ken Button
Peakhurst
reduced our power bills by well in excess of 50% …..
After the presentation given by Carolyn at our Lions Club, I was convinced that now was the time to go solar, after considering viability for a few years previously.
One phone call to The Energy Experts set the wheels in motion for required system – a 3.2kW 12 panel system and a reputable installer available to complete the installation and take care of the government subsidy all within the following week. This included completing the notification to our power supplier so we could send our surplus to the grid with remuneration deducted from our power bills.
The installer arranged by The Energy Experts not only completed the installation in the one day, but spent the remainder of the day assisting me trim trees that would affect the panels’ efficiency.
Our system has reduced our power bills by well in excess of 50% and allowed us to run equipment during the day while producing our own free power. Equipment such as reverse cycle air con which we had previously only used 2 – 3 times per year due to cost. Running the heat cycle of the air con during the sunshine hours in the winter has vastly reduced the use of our gas fired central heating system, saving big dollars in heating also.
We also do our laundry, ironing, and run the dishwasher during the day now. Previously we’d program the dishwasher and washing machine to operate during “off peak” overnight in order to save money.
All in all, we’re very satisfied with the whole experience, calibre of all involved, costs, and improvement to our lifestyle, with vastly reduced energy costs.
As the system is mounted on our flat section of roof, invisible from anywhere on the ground I’ve included a pic of me doing a 6 monthly clean of the surfaces.
Many thanks and regards,
Kevin Parkes
installation went without a hitch … highly recommend ….
Hi Carolyn,
Thanks so much for your help with my Sanden Heat Pump.
I’m very happy with its performance so far. The installation went without a hitch and
the installer was quick, efficient and clean and took away the old heater
and packaging. Highly recommend.
Lester Bishop
We’ve just received our first full 3-month electricity bill and we’re in credit …
We’re very happy with the service provided by The Energy Experts. They looked at our current usage and guided us towards a slightly larger system than we first planned, because we want to allow for an electric car in the future.
We’ve just received our first full 3-month electricity bill and we’re in credit. We didn’t have to pay one cent for electricity.
I’d certainly recommend going solar if you can, especially using high-performance products like we’ve installed. It is worth the money and pays for itself quite quickly.
Patrick Heaven
Coledale